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  1. Help Center
  2. Help Center

Help Center

My Account

  • How do I sign up to Spree?
  • Troubleshooting: Unable to Create a Spree Account

Verification

  • What is account verification for?
  • How do I verify my account?
  • What documents do I need to provide for account verification?

Purchase

  • How do I find my transaction ID?
  • Why am I getting an error message when I'm making a purchase?
  • I made a purchase, why did I not get my Spree Coins?
  • How do I make a purchase with my credit card?
  • Can I use a card/ payment method that is not under my name?
  • Is my payment information secure when making a purchase?
See all 9 articles

Promotions

  • I haven't received any promotional emails
  • What is the offer for new players at Spree?
  • How do I claim the Spree Welcome Offer?
  • How do you get Spree Coins?
  • When does my account get credited for the Invite a Friend promotion?
  • When does my account get credited for envelopes?
See all 7 articles

Games

  • Can I play Spree casino games for free?
  • How many games does Spree offer?
  • What to Do If Your Game Play is Interrupted or Freezes
  • What does game volatility mean?
  • What does RNG mean?

General

  • How do I unsubscribe from emails?
  • Playing on Multiple Devices with Your Account
  • Can I send my Gold Coins to a friend?
  • How to Send Your Feedback and Suggestions to Spree
  • How do I record my phone screen?
  • Does Spree have a search bar?
See all 13 articles

Safer Gaming

  • Responsible Gaming
  • I’m traveling for work, can I close my account until I return?
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